Privacy Policy

Casenfy, with the website www.casenfy.com, is responsible for the use and protection of your personal data. In this regard, we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

  • Responding to messages from the contact form
  • Providing any requested service
  • Shipping products purchased from this online store

What personal data will we use for these purposes?

To fulfill the purposes described in this privacy notice, we will use the following personal data:

  • Identification and contact details
  • Academic information
  • Information about hobbies

How can you access, rectify, or cancel your personal data, object to its use, or revoke your consent?

You have the right to know what personal data we have about you, how we use it, and the conditions of its use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you believe it is not being used properly (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to contacto@casenfy.com, which must include:

  • Full name of the holder
  • Address
  • Phone number
  • Email used on this website
  • A copy of an official identification attached
  • Subject: “ARCO Rights”
  • A description of the request, which may include but is not limited to the following:
    • Revocation of consent for processing your personal data
    • Notification of misuse of your personal data
    • Exercising your ARCO Rights, with a clear and precise description of the data you wish to Access, Rectify, Cancel, or Object to

If requesting rectification of personal data, you must indicate the exact modification and provide supporting documentation. Please note that in the case of revoking consent, we may not always be able to fulfill your request or immediately cease processing your data, as legal obligations may require us to continue processing certain data. Additionally, revoking your consent may mean we are unable to continue providing the requested service or may result in the termination of your relationship with us.

How many days will it take to respond to your request?

20 days.

How will we communicate our response to your request?

We will respond to the same email address from which the request was sent.

Use of tracking technologies on our website

We inform you that our website uses cookies, web beacons, and other tracking technologies that allow us to monitor your behavior as an internet user and provide you with better service and an enhanced browsing experience. The personal data we collect through these tracking technologies includes:

  • Identifiers, usernames, and session passwords
  • Preferred language
  • User’s geographical location
  • Type of browser used
  • User’s operating system
  • Date and time of the start and end of a user session
  • Websites visited
  • Searches performed
  • Advertisements viewed
  • Shopping lists and consumption habits on e-commerce sites

These cookies, web beacons, and other technologies can be disabled. To learn how to do this, please check your browser’s help menu. Keep in mind that disabling cookies may prevent access to certain personalized functions on our website.

How can you learn about changes to this privacy notice?

This privacy notice may be modified, updated, or changed due to new legal requirements, our own needs regarding the products or services we offer, privacy policy changes, business model changes, or other causes. We commit to keeping this privacy notice updated regarding any changes it may undergo, and you can always consult the latest version on www.casenfy.com.

Last update of this privacy notice: March 27, 2025.